PRIVACY POLICY
Effective Date: December 14, 2025
Last Updated: December 14, 2025
JP's Partyverse ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, book our services, or interact with us.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. INFORMATION WE COLLECT
We collect several types of information to provide and improve our services:
1.1 Personal Information You Provide
When you book our services or contact us, we may collect:
• Name (first and last)
• Email address
• Phone number
• Event details (date, time, location, type of event)
• Guest count and special requests
• Payment information (credit card details, billing address)
• Company name (for corporate bookings)
• Any other information you voluntarily provide
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
• IP address
• Browser type and version
• Device type (computer, mobile, tablet)
• Operating system
• Pages visited and time spent on pages
• Referring website (how you found us)
• Date and time of visit
• Cookies and similar tracking technologies (see Section 8)
1.3 Information from Third Parties
We may receive information about you from:
• Social media platforms (if you interact with us on Facebook, Instagram, etc.)
• Payment processors (transaction details)
• Venue coordinators or event planners (if they book on your behalf)
2. HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
2.1 Event Services
• To process and confirm your bookings
• To communicate about your event (confirmations, reminders, updates)
• To coordinate event logistics and special requests
• To provide entertainment services at your event
• To process payments and send invoices
2.2 Customer Service
• To respond to your inquiries and requests
• To provide customer support
• To resolve disputes or troubleshoot issues
• To gather feedback about our services
2.3 Marketing & Communications (With Your Consent)
• To send you promotional emails about our services, special offers, and upcoming events
• To send you newsletters and updates
• To inform you about new services or packages
You can opt out of marketing communications at any time by:
• Clicking "unsubscribe" in any marketing email
• Contacting us directly at [YOUR EMAIL]
• Replying "STOP" to text messages (if you opted in to SMS)
2.4 Website Improvement
• To analyze website traffic and user behavior
• To improve our website design and functionality
• To understand which services are most popular
• To optimize user experience
2.5 Legal & Security
• To comply with legal obligations
• To protect our rights and property
• To prevent fraud or illegal activity
• To enforce our Terms & Conditions
3. HOW WE PROTECT YOUR INFORMATION
We take the security of your personal information seriously and implement reasonable measures to protect it:
3.1 Security Measures
• Secure Socket Layer (SSL) encryption for data transmission
• Secure servers and data storage
• Restricted access to personal information (only authorized personnel)
• Regular security audits and updates
• Password-protected systems
3.2 Payment Security
• We do NOT store your full credit card information on our servers
• Payment processing is handled by secure third-party payment processors (Stripe, PayPal, Square) that are PCI-DSS compliant
• We only retain the last 4 digits of your card for reference
3.3 Limitations
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we will notify you of any data breach as required by law.
4. HOW WE SHARE YOUR INFORMATION
We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our business:
• Payment processors (Stripe, PayPal, Square, Venmo)
• Email marketing platforms (Mailchimp, Constant Contact)
• Website hosting and analytics providers (Google Analytics)
• Accounting and bookkeeping services
These providers are bound by confidentiality agreements and may only use your information to provide services to us.
4.2 Venue Coordinators
If your event is at a venue (restaurant, bar, hotel, etc.), we may share basic information with the venue coordinator to facilitate event logistics (arrival time, setup requirements).
4.3 Event Planners
If you booked through an event planner or coordinator, we may share event details with them as necessary.
4.4 Legal Requirements
We may disclose your information if required by law, court order, or government request, or to:
• Comply with legal processes
• Protect our rights, property, or safety
• Protect the rights, property, or safety of others
• Prevent fraud or illegal activity
4.5 Business Transfers
If JP's Partyverse is acquired by or merged with another company, your information may be transferred as part of that transaction. We will notify you of any such change and how it affects your information.
5. YOUR RIGHTS & CHOICES
You have the following rights regarding your personal information:
5.1 Access & Correction
• You may request a copy of the personal information we have about you
• You may request corrections to inaccurate or incomplete information
5.2 Deletion
• You may request deletion of your personal information
• Note: We may retain certain information as required by law or for legitimate business purposes (e.g., financial records, pending bookings)
5.3 Opt-Out of Marketing
• You may opt out of marketing emails by clicking "unsubscribe"
• You may opt out of SMS messages by replying "STOP"
• Even after opting out, we may still send you transactional emails (booking confirmations, payment receipts)
5.4 Do Not Track
Our website does not currently respond to "Do Not Track" browser signals. You can control cookies through your browser settings (see Section 8).
5.5 California Residents (CCPA Rights)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
• Right to know what personal information is collected
• Right to know if your information is sold or shared
• Right to opt-out of the sale of personal information (we do not sell your information)
• Right to request deletion
• Right to non-discrimination for exercising your rights
To exercise these rights, contact us at office@jpspartyverse.com.
5.6 European Residents (GDPR Rights)
If you are in the European Union or European Economic Area, you have rights under the General Data Protection Regulation (GDPR):
• Right to access your personal data
• Right to rectification (correction)
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
To exercise these rights, contact us at office@jpspartyverse.com.
6. HOW TO EXERCISE YOUR RIGHTS
To access, correct, or delete your personal information, or to exercise any of the rights listed above:
• Email us at: office@jpspartyverse.com
• Subject line: "Privacy Request"
• Include your full name, email address, and phone number
• Specify what information you'd like to access, correct, or delete
We will respond to your request within 30 days.
7. DATA RETENTION
We retain your personal information for as long as necessary to:
• Fulfill the purposes described in this Privacy Policy
• Comply with legal obligations (e.g., tax records must be kept for 7 years)
• Resolve disputes and enforce agreements
Retention periods:
• Booking and payment information: 7 years (for tax and accounting purposes)
• Marketing contact information: Until you opt out or request deletion
• Website analytics data: 26 months (Google Analytics default)
After the retention period, we will securely delete or anonymize your information.
8. COOKIES & TRACKING TECHNOLOGIES
8.1 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and understand how you use our website.
8.2 Types of Cookies We Use
• Essential Cookies: Required for website functionality (e.g., remembering items in your cart)
• Analytics Cookies: Help us understand website traffic and user behavior (Google Analytics)
• Marketing Cookies: Allow us to show you relevant ads on other websites (Facebook Pixel, Google Ads)
8.3 Third-Party Cookies
We use the following third-party services that may place cookies:
• Google Analytics: Website traffic analysis
• Facebook Pixel: Ad targeting and measurement
• Google Ads: Ad targeting and measurement
8.4 Managing Cookies
You can control cookies through your browser settings:
• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Settings > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
Note: Disabling cookies may affect website functionality.
8.5 Do Not Track
Our website does not currently respond to "Do Not Track" signals. You can use browser extensions like Privacy Badger or uBlock Origin to block trackers.
9. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites (e.g., social media, payment processors, venues). We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
10. CHILDREN'S PRIVACY
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that we have collected information from a child under 13 without parental consent, we will delete that information immediately.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at office@jpspartyverse.com.
11. SMS/TEXT MESSAGING
If you opt in to receive text messages from JP's Partyverse:
• Message frequency varies (booking confirmations, reminders, promotions)
• Standard message and data rates may apply
• You can opt out at any time by replying "STOP"
• Reply "HELP" for assistance
• Your phone number will not be shared with third parties for marketing purposes
12. EMAIL COMMUNICATIONS
12.1 Transactional Emails
We will send you emails related to your bookings (confirmations, reminders, invoices). You cannot opt out of these emails as they are necessary for service delivery.
12.2 Marketing Emails
If you opt in, we will send you promotional emails about our services, special offers, and events. You can opt out at any time by clicking "unsubscribe" in any email.
13. INTERNATIONAL DATA TRANSFERS
If you are located outside The United States of America, please note that your information may be transferred to and processed in The United States of America.
By using our services, you consent to the transfer of your information to The United States of America and agree that The United States of America laws will govern the collection and use of your information.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Changes will be posted on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.
If we make material changes that affect how we use your personal information, we will notify you by:
• Email (to the address on file)
• Prominent notice on our website
Continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.
15. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
JP's Partyverse
Email: office@jpspartyverse.com
Phone: +1 (704) 526-9938
Address: Charlotte, North Carolina
We will respond to your inquiry within 30 days.
16. COMPLAINTS
If you believe we have not complied with this Privacy Policy or applicable privacy laws, you have the right to file a complaint with:
• Us directly at office@jpspartyverse.com
• Your local data protection authority (for EU residents)
• The California Attorney General (for California residents)
© 2025 JP's Partyverse. All Rights Reserved.
This Privacy Policy is effective as of December 14, 2025.